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Accor Hotel Booking App

A New Standard in Hotel Reservations through Apple Vision Pro Immersion

SwiftUI

Mobile

Apple Vision Pro

Next-gen immersive app

Explore the luxurious interiors of the Raffles OWO hotel in London in full 3D immersion – without leaving home.

Seamless booking process

Book your stay directly within the virtual hotel tour – fast, intuitive, and uninterrupted.

Advanced Apple Vision Pro integration

Control the app using gestures and voice, taking full advantage of Apple’s new immersive platform.

Client

Accor Hotels

project duration:

February 2024 – June 2024

team size:

Technologies:

Swift

Figma

Python

About
project

Accor Hotels challenged us to redefine how guests book their luxury stays. Our response was a cutting-edge application designed for Apple Vision Pro, offering users a fully immersive exploration of the iconic Raffles OWO hotel in London – even before making a reservation.

The app enables users to virtually walk through the hotel’s suites, spa, lobby, and event spaces, all while learning about the brand's legacy and exclusive offerings.

This project became one of the earliest commercial showcases of Apple Vision Pro’s capabilities, highlighting Accor’s dedication to innovation and guest-centric digital experiences.

Immersive Hotel Tour
Users can experience a realistic 3D walkthrough of the Raffles OWO interiors – view suites, pool, and iconic halls in detail and from multiple perspectives.

3D Loyalty Program
The app includes a fully interactive loyalty experience – users can explore the benefits of different membership tiers visually and contextually.

Integrated Booking Flow
Without leaving the immersive environment, users can go from browsing the hotel to booking their stay – seamlessly and intuitively.

Personalized Experience
The application tailors the virtual presentation based on user preferences – from room types to stay packages and room locations.

Cutting-edge Accessibility
Built natively for Apple Vision Pro, the app utilizes gesture and voice control, ensuring fluid interaction within a spatial environment.

You can see at:

https://apps.apple.com/in/app/all-com-hotel-booking/id6484275511?uo=2

Challanges

Capturing luxury and heritage - the experience had to convey the opulence and historic prestige of Raffles while embracing a modern digital medium.

Designing for a spatial interface - creating intuitive user interactions in a 3D immersive environment required entirely new UX paradigms.

Loyalty program integration - presenting tiered benefits in an engaging, interactive format that drives comprehension and engagement.

Performance and fidelity Balancing real -time rendering performance with high-end visuals and smooth data syncing posed a major technical challenge.

Integration of advanced scanning technology:

Combining the precision 3D module with the CRM system required ensuring consistent communication between the mobile application and the server.

Personalization and configuration of horseshoes:

Enable modification of such parameters as number of clamps, number of punches, groove depth, chamfer, shape.

Optimize performance across platforms:

Ensure smooth and reliable applications on both mobile devices and web browser.

Data security:

Protecting sensitive customer, scheduling and financial information required the implementation of advanced security protocols.

Challanges

Integration of advanced scanning technology:

Combining the precision 3D module with the CRM system required ensuring consistent communication between the mobile application and the server.

Personalization and configuration of horseshoes:

Enable modification of such parameters as number of clamps, number of punches, groove depth, chamfer, shape.

Optimize performance across platforms:

Ensure smooth and reliable applications on both mobile devices and web browser.

Data security:

Protecting sensitive customer, scheduling and financial information required the implementation of advanced security protocols.

Challanges

Capturing luxury and heritage - the experience had to convey the opulence and historic prestige of Raffles while embracing a modern digital medium.

Designing for a spatial interface - creating intuitive user interactions in a 3D immersive environment required entirely new UX paradigms.

Loyalty program integration - presenting tiered benefits in an engaging, interactive format that drives comprehension and engagement.

Performance and fidelity Balancing real -time rendering performance with high-end visuals and smooth data syncing posed a major technical challenge.

Design

steps

Discovery & Brand Analysis

We conducted workshops to understand Accor’s luxury positioning and Apple Vision Pro’s usage scenarios.

UX/UI Prototyping

Our design team crafted immersive user journeys guiding guests from virtual exploration to reservation – all within a 3D environment.

Visual Asset Production

We used ultra-high-resolution video and 360° panoramas to replicate hotel interiors with architectural accuracy and ambiance.

Development & System Integration

We implemented a real-time 3D rendering engine and integrated Accor’s loyalty ecosystem for a unified user experience.

Immersive Testing & Optimization

User testing on Apple Vision Pro hardware allowed us to fine-tune UX, ensuring a premium feel and zero-friction interaction.

Our solutions

To meet the requirements of the project, we introduced a number of innovative solutions:

Immersive Loyalty Engagement

Let guests discover membership perks through an interactive 3D loyalty journey that builds excitement and trust.

Future-ready Platform

Leveraging Apple Vision Pro positions Accor Hotels as an innovator and signals the future of luxury travel tech.

Virtual Hotel Tour

Step inside Raffles OWO via a 360° rendering that brings the spirit of the hotel to life in a photorealistic way.

Conversion-friendly Booking

Booking is seamlessly integrated into the immersive flow, helping guests move from discovery to decision in a single journey.

Future
directions

We’re planning to expand the app’s capabilities with:

Additional destinations and hotels in immersive VR format

Integration with hotel services: spa bookings, dining, concierge

Enhanced personalization using AI-driven recommendations

Support for cross-device continuity (iPhone / Apple Watch)

Summary

The Accor Hotels app for Apple Vision Pro reimagines how guests plan their stays. By blending luxury, technology, and intuitive design, it strengthens the Raffles OWO brand while setting a new benchmark for the hospitality industry. It's an inspiring case of where digital innovation meets the future of luxury travel.

If you are looking for cutting-edge technology solutions that can revolutionize your business, we invite you to work with our software house. Together we create technology that changes the industry and raises management standards.

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Accor Hotel Booking App